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Return Manage­ment - Privacy

The respon­si­ble par­ty within the mea­ning of the data pro­tec­tion laws, in par­ti­cu­lar the EU Gene­ral Data Pro­tec­tion Regu­la­ti­on (DSGVO), is:

Georg H. Völ­ker
Kronsbrink 43
32423 Min­den
Pho­ne:
+49 (0)171 2245565

E-Mail: info@return-management.com

Data pro­tec­tion declaration

Your data sub­ject rights

You can exer­cise the fol­lo­wing rights at any time using the cont­act details pro­vi­ded by our data pro­tec­tion officer:

Infor­ma­ti­on about your data stored by us and its pro­ces­sing, Cor­rec­tion of incor­rect per­so­nal data, Dele­ti­on of your data stored by us, Rest­ric­tion of data pro­ces­sing, if we are not yet allo­wed to dele­te your data due to legal obli­ga­ti­ons, objec­tion to the pro­ces­sing of your data by us and Data por­ta­bi­li­ty, pro­vi­ded that you have con­sen­ted to the data pro­ces­sing or have con­cluded a con­tract with us.

If you have given us con­sent, you can revo­ke this at any time with effect for the future.

You can cont­act the super­vi­so­ry aut­ho­ri­ty respon­si­ble for you at any time with a com­plaint. Your com­pe­tent super­vi­so­ry aut­ho­ri­ty depends on the fede­ral sta­te of your resi­dence, your work or the alle­ged vio­la­ti­on. A list of super­vi­so­ry aut­ho­ri­ties (for the non-public sec­tor) with address can be found at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Pur­po­ses of data pro­ces­sing by the con­trol­ler and third parties

We pro­cess your per­so­nal data only for the pur­po­ses sta­ted in this pri­va­cy poli­cy. We do not trans­fer your per­so­nal data to third par­ties for pur­po­ses other than tho­se sta­ted. We will only share your per­so­nal data with third par­ties if:

you have given your express con­sent to this, the pro­ces­sing is neces­sa­ry for the per­for­mance of a con­tract with you, the pro­ces­sing is neces­sa­ry for com­pli­ance with a legal obli­ga­ti­on, the pro­ces­sing is neces­sa­ry to pro­tect legi­ti­ma­te inte­rests and the­re is no reason to assu­me that you have an over­ri­ding inte­rest wort­hy of pro­tec­tion in the non-dis­clo­sure of your data.

Dele­ti­on or blo­cking of data

We adhe­re to the prin­ci­ples of data avo­id­ance and data eco­no­my. We the­r­e­fo­re only store your per­so­nal data for as long as is neces­sa­ry to achie­ve the pur­po­ses sta­ted here or as sti­pu­la­ted by the various sto­rage peri­ods pro­vi­ded for by law. After the respec­ti­ve pur­po­se has cea­sed to exist or the­se peri­ods have expi­red, the cor­re­spon­ding data is rou­ti­ne­ly blo­cked or dele­ted in accordance with the sta­tu­to­ry provisions.

Coll­ec­tion of gene­ral infor­ma­ti­on when visi­ting our website

When you access our web­site, infor­ma­ti­on of a gene­ral natu­re is auto­ma­ti­cal­ly coll­ec­ted by means of a coo­kie. This infor­ma­ti­on (ser­ver log files) includes, for exam­p­le, the type of web brow­ser, the ope­ra­ting sys­tem used, the domain name of your Inter­net ser­vice pro­vi­der and the like. This is exclu­si­ve­ly infor­ma­ti­on that does not allow any con­clu­si­ons to be drawn about your person.

This infor­ma­ti­on is tech­ni­cal­ly neces­sa­ry in order to cor­rect­ly deli­ver the con­tent of web pages reques­ted by you and is man­da­to­ry when using the Inter­net. In par­ti­cu­lar, it is pro­ces­sed for the fol­lo­wing purposes:

Ensu­ring a smooth con­nec­tion of the web­site, eva­lua­ti­on of sys­tem secu­ri­ty and sta­bi­li­ty, and for fur­ther admi­nis­tra­ti­ve purposes.

The pro­ces­sing of your per­so­nal data is based on our legi­ti­ma­te inte­rest from the afo­re­men­tio­ned pur­po­ses for data coll­ec­tion. We do not use your data to draw con­clu­si­ons about your per­son. Reci­pi­ents of the data are only the respon­si­ble body and, if appli­ca­ble, order processors.

Anony­mous infor­ma­ti­on of this kind is sta­tis­ti­cal­ly eva­lua­ted by us, if neces­sa­ry, in order to opti­mi­ze our Inter­net pre­sence and the tech­no­lo­gy behind it.

Coo­kies

Like many other web­sites, we also use so-cal­led “coo­kies”. Coo­kies are small text files that are trans­fer­red from a web­site ser­ver to your hard dri­ve. Through this, we auto­ma­ti­cal­ly recei­ve cer­tain data such as IP address, brow­ser used, ope­ra­ting sys­tem and your con­nec­tion to the Internet.

Coo­kies can­not be used to run pro­grams or deli­ver viru­s­es to a com­pu­ter. Based on the infor­ma­ti­on con­tai­ned in coo­kies, we can faci­li­ta­te your navi­ga­ti­on and enable the cor­rect dis­play of our web pages.

Under no cir­cum­s­tances will the data we coll­ect be pas­sed on to third par­ties or lin­ked to per­so­nal data wit­hout your consent.

Of cour­se, you can also view our web­site wit­hout coo­kies. Inter­net brow­sers are regu­lar­ly set to accept coo­kies. In gene­ral, you can deac­ti­va­te the use of coo­kies at any time via your brow­ser set­tings. Plea­se use the help func­tions of your Inter­net brow­ser to find out how to chan­ge the­se set­tings. Plea­se note that indi­vi­du­al func­tions of our web­site may not work if you have dis­ab­led the use of cookies.

Pro­vi­si­on of char­geable services

In order to pro­vi­de char­geable ser­vices, we request addi­tio­nal data, such as pay­ment details, in order to pro­cess your order. We store this data in our sys­tems until the legal reten­ti­on peri­ods have expired.

SSL encryp­ti­on

To pro­tect the secu­ri­ty of your data during trans­mis­si­on, we use sta­te-of-the-art encryp­ti­on methods (e.g. SSL) via HTTPS.

Cont­act form

If you cont­act us by e-mail or cont­act form regar­ding ques­ti­ons of any kind, you give us your vol­un­t­a­ry con­sent for the pur­po­se of cont­ac­ting you. For this pur­po­se, it is neces­sa­ry to pro­vi­de a valid e-mail address. This ser­ves the assign­ment of the request and the sub­se­quent respon­se to the same. The pro­vi­si­on of fur­ther data is optio­nal. The infor­ma­ti­on you pro­vi­de will be stored for the pur­po­se of pro­ces­sing the request and for pos­si­ble fol­low-up ques­ti­ons. After com­ple­ti­on of your request, per­so­nal data will be dele­ted automatically.

Use of script libra­ri­es (Goog­le Webfonts)

In order to dis­play our con­tent cor­rect­ly and gra­phi­cal­ly appe­al­ing across brow­sers, we use script libra­ri­es and font libra­ri­es such as Goog­le Web­fonts (https://www.google.com/webfonts/) on this web­site. Goog­le Web Fonts are trans­fer­red to your browser’s cache to avo­id mul­ti­ple loa­ding. If the brow­ser does not sup­port Goog­le Web Fonts or pre­vents access, con­tent is dis­play­ed in a stan­dard font.

Cal­ling up script libra­ri­es or font libra­ri­es auto­ma­ti­cal­ly trig­gers a con­nec­tion to the ope­ra­tor of the libra­ry. It is theo­re­ti­cal­ly pos­si­ble – alt­hough it is curr­ent­ly also unclear whe­ther and, if so, for what pur­po­ses – that ope­ra­tors of cor­re­spon­ding libra­ri­es coll­ect data.

The pri­va­cy poli­cy of the libra­ry ope­ra­tor Goog­le can be found here: https://www.google.com/policies/privacy/.

Use of Goog­le Maps

This web­site uses Goog­le Maps API to visual­ly dis­play geo­gra­phi­cal infor­ma­ti­on. When using Goog­le Maps, Goog­le also coll­ects, pro­ces­ses and uses data about visi­tors’ use of the map fea­tures. You can find more infor­ma­ti­on about data pro­ces­sing by Goog­le in the Goog­le pri­va­cy poli­cy. The­re you can also chan­ge your per­so­nal pri­va­cy set­tings in the Pri­va­cy Center.

Detail­ed ins­truc­tions on mana­ging your own data in con­nec­tion with Goog­le pro­ducts can be found here.

Embedded You­Tube videos

On some of our web­sites, we embed You­Tube vide­os. The ope­ra­tor of the cor­re­spon­ding plug­ins is You­Tube, LLC, 901 Cher­ry Ave, San Bru­no, CA 94066, USA. When you visit a page with the You­Tube plug­in, a con­nec­tion to You­Tube ser­vers is estab­lished. This tells You­tube which pages you are visi­ting. If you are log­ged into your You­tube account, You­tube can assign your sur­fing beha­vi­or to you per­so­nal­ly. You can pre­vent this by log­ging out of your You­tube account beforehand.

If a You­tube video is star­ted, the pro­vi­der uses coo­kies that coll­ect infor­ma­ti­on about user behavior.

Tho­se who have deac­ti­va­ted the sto­rage of coo­kies for the Goog­le Ad pro­gram will not have to expect any such coo­kies when wat­ching You­tube vide­os. Howe­ver, You­tube also stores non-per­so­nal usa­ge infor­ma­ti­on in other coo­kies. If you would like to pre­vent this, you must block the sto­rage of coo­kies in the browser.

Fur­ther infor­ma­ti­on on data pro­tec­tion at “You­tube” can be found in the provider’s pri­va­cy poli­cy at: https://www.google.de/intl/de/policies/privacy/

Chan­ges to our pri­va­cy policy

We reser­ve the right to adapt this data pro­tec­tion decla­ra­ti­on so that it always com­pli­es with the cur­rent legal requi­re­ments or in order to imple­ment chan­ges to our ser­vices in the data pro­tec­tion decla­ra­ti­on, e.g. when intro­du­cing new ser­vices. The new data pro­tec­tion state­ment will then app­ly to your next visit.

Ques­ti­ons to the data pro­tec­tion officer

If you have any ques­ti­ons about data pro­tec­tion, plea­se wri­te us an e-mail or cont­act the per­son respon­si­ble for data pro­tec­tion in our orga­niza­ti­on directly:

Georg H. Völ­ker
Kronsbrink 43
32423 Min­den
Pho­ne: +49 (0)171 2245565
E-mail: info@return-management.com