Return Management - Privacy
The responsible party within the meaning of the data protection laws, in particular the EU General Data Protection Regulation (DSGVO), is:
Georg H. Völker
Kronsbrink 43
32423 Minden
Phone: +49 (0)171 2245565
E-Mail: info@return-management.com
Data protection declaration
Your data subject rights
You can exercise the following rights at any time using the contact details provided by our data protection officer:
Information about your data stored by us and its processing, Correction of incorrect personal data, Deletion of your data stored by us, Restriction of data processing, if we are not yet allowed to delete your data due to legal obligations, objection to the processing of your data by us and Data portability, provided that you have consented to the data processing or have concluded a contract with us.
If you have given us consent, you can revoke this at any time with effect for the future.
You can contact the supervisory authority responsible for you at any time with a complaint. Your competent supervisory authority depends on the federal state of your residence, your work or the alleged violation. A list of supervisory authorities (for the non-public sector) with address can be found at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.
Purposes of data processing by the controller and third parties
We process your personal data only for the purposes stated in this privacy policy. We do not transfer your personal data to third parties for purposes other than those stated. We will only share your personal data with third parties if:
you have given your express consent to this, the processing is necessary for the performance of a contract with you, the processing is necessary for compliance with a legal obligation, the processing is necessary to protect legitimate interests and there is no reason to assume that you have an overriding interest worthy of protection in the non-disclosure of your data.
Deletion or blocking of data
We adhere to the principles of data avoidance and data economy. We therefore only store your personal data for as long as is necessary to achieve the purposes stated here or as stipulated by the various storage periods provided for by law. After the respective purpose has ceased to exist or these periods have expired, the corresponding data is routinely blocked or deleted in accordance with the statutory provisions.
Collection of general information when visiting our website
When you access our website, information of a general nature is automatically collected by means of a cookie. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your Internet service provider and the like. This is exclusively information that does not allow any conclusions to be drawn about your person.
This information is technically necessary in order to correctly deliver the content of web pages requested by you and is mandatory when using the Internet. In particular, it is processed for the following purposes:
Ensuring a smooth connection of the website, evaluation of system security and stability, and for further administrative purposes.
The processing of your personal data is based on our legitimate interest from the aforementioned purposes for data collection. We do not use your data to draw conclusions about your person. Recipients of the data are only the responsible body and, if applicable, order processors.
Anonymous information of this kind is statistically evaluated by us, if necessary, in order to optimize our Internet presence and the technology behind it.
Cookies
Like many other websites, we also use so-called “cookies”. Cookies are small text files that are transferred from a website server to your hard drive. Through this, we automatically receive certain data such as IP address, browser used, operating system and your connection to the Internet.
Cookies cannot be used to run programs or deliver viruses to a computer. Based on the information contained in cookies, we can facilitate your navigation and enable the correct display of our web pages.
Under no circumstances will the data we collect be passed on to third parties or linked to personal data without your consent.
Of course, you can also view our website without cookies. Internet browsers are regularly set to accept cookies. In general, you can deactivate the use of cookies at any time via your browser settings. Please use the help functions of your Internet browser to find out how to change these settings. Please note that individual functions of our website may not work if you have disabled the use of cookies.
Provision of chargeable services
In order to provide chargeable services, we request additional data, such as payment details, in order to process your order. We store this data in our systems until the legal retention periods have expired.
SSL encryption
To protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL) via HTTPS.
Contact form
If you contact us by e-mail or contact form regarding questions of any kind, you give us your voluntary consent for the purpose of contacting you. For this purpose, it is necessary to provide a valid e-mail address. This serves the assignment of the request and the subsequent response to the same. The provision of further data is optional. The information you provide will be stored for the purpose of processing the request and for possible follow-up questions. After completion of your request, personal data will be deleted automatically.
Use of script libraries (Google Webfonts)
In order to display our content correctly and graphically appealing across browsers, we use script libraries and font libraries such as Google Webfonts (https://www.google.com/webfonts/) on this website. Google Web Fonts are transferred to your browser’s cache to avoid multiple loading. If the browser does not support Google Web Fonts or prevents access, content is displayed in a standard font.
Calling up script libraries or font libraries automatically triggers a connection to the operator of the library. It is theoretically possible – although it is currently also unclear whether and, if so, for what purposes – that operators of corresponding libraries collect data.
The privacy policy of the library operator Google can be found here: https://www.google.com/policies/privacy/.
Use of Google Maps
This website uses Google Maps API to visually display geographical information. When using Google Maps, Google also collects, processes and uses data about visitors’ use of the map features. You can find more information about data processing by Google in the Google privacy policy. There you can also change your personal privacy settings in the Privacy Center.
Detailed instructions on managing your own data in connection with Google products can be found here.
Embedded YouTube videos
On some of our websites, we embed YouTube videos. The operator of the corresponding plugins is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. When you visit a page with the YouTube plugin, a connection to YouTube servers is established. This tells Youtube which pages you are visiting. If you are logged into your Youtube account, Youtube can assign your surfing behavior to you personally. You can prevent this by logging out of your Youtube account beforehand.
If a Youtube video is started, the provider uses cookies that collect information about user behavior.
Those who have deactivated the storage of cookies for the Google Ad program will not have to expect any such cookies when watching Youtube videos. However, Youtube also stores non-personal usage information in other cookies. If you would like to prevent this, you must block the storage of cookies in the browser.
Further information on data protection at “Youtube” can be found in the provider’s privacy policy at: https://www.google.de/intl/de/policies/privacy/
Changes to our privacy policy
We reserve the right to adapt this data protection declaration so that it always complies with the current legal requirements or in order to implement changes to our services in the data protection declaration, e.g. when introducing new services. The new data protection statement will then apply to your next visit.
Questions to the data protection officer
If you have any questions about data protection, please write us an e-mail or contact the person responsible for data protection in our organization directly:
Georg H. Völker
Kronsbrink 43
32423 Minden
Phone: +49 (0)171 2245565
E-mail: info@return-management.com