{"id":3428,"date":"2023-06-27T18:53:09","date_gmt":"2023-06-27T16:53:09","guid":{"rendered":"https:\/\/return-management.com\/wps\/?page_id=3428"},"modified":"2024-11-08T09:58:15","modified_gmt":"2024-11-08T07:58:15","slug":"general-terms-and-conditions","status":"publish","type":"page","link":"https:\/\/return-management.com\/wps\/en\/general-terms-and-conditions","title":{"rendered":"Gene\u00adral terms and conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3428\" class=\"elementor elementor-3428\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2bc571b elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no\" data-id=\"2bc571b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5b65611\" data-id=\"5b65611\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1c2d2c2 elementor-widget elementor-widget-shortcode\" data-id=\"1c2d2c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-de98f69 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no\" data-id=\"de98f69\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8c1cefb\" data-id=\"8c1cefb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cc4c1f3 elementor-widget elementor-widget-spacer\" data-id=\"cc4c1f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d460f92 elementor-widget elementor-widget-heading\" data-id=\"d460f92\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Return Manage\u00adment - Gene\u00adral terms and conditions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-24d27e7 elementor-widget elementor-widget-spacer\" data-id=\"24d27e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5acf045 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no\" data-id=\"5acf045\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a0e0c35\" data-id=\"a0e0c35\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3629ed9 elementor-widget elementor-widget-spacer\" data-id=\"3629ed9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b53e9d elementor-widget elementor-widget-text-editor\" data-id=\"7b53e9d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5><span style=\"color: #003672;\"><strong>Gene\u00adral terms and con\u00addi\u00adti\u00adons of Return Manage\u00adment&nbsp;GmbH<br><\/strong><\/span><\/h5>\n<p><span style=\"color: #003366;\"><strong>\u00a7 1&nbsp;Scope<\/strong><\/span><\/p>\n<p>1. The\u00adse Gene\u00adral Con\u00adsul\u00adting Terms and Con\u00addi\u00adti\u00adons shall app\u00adly to assign\u00adments invol\u00adving the pro\u00advi\u00adsi\u00adon of advice and infor\u00adma\u00adti\u00adon by the Con\u00adtrac\u00adtor to the Cli\u00adent in the plan\u00adning, pre\u00adpa\u00adra\u00adti\u00adon and imple\u00admen\u00adta\u00adti\u00adon of busi\u00adness or pro\u00adfes\u00adsio\u00adnal decis\u00adi\u00adons and pro\u00adjects, par\u00adti\u00adcu\u00adlar\u00adly in the area of manage\u00adment con\u00adsul\u00adting.<br><span style=\"background-color: transparent; color: var(--global-palette4); font-family: var(--global-body-font-family);\">2. The\u00adse Gene\u00adral Con\u00adsul\u00adting Terms and Con\u00addi\u00adti\u00adons (GTC) <\/span><span style=\"background-color: transparent; color: var(--global-palette4); font-family: var(--global-body-font-family);\">app\u00adly exclu\u00adsi\u00adve\u00adly to entre\u00adpre\u00adneurs within the mea\u00adning of \u00a7 14 of the Ger\u00adman Civil Code (BGB), i.e. natu\u00adral or legal per\u00adsons who are a legal enti\u00adties acqui\u00adring goods or ser\u00advices for com\u00admer\u00adcial or pro\u00adfes\u00adsio\u00adnal use. They also app\u00adly to public law per\u00adsons and spe\u00adcial public law funds. 3. The Coun\u00adcil may request the Board of Direc\u00adtors to pro\u00adpo\u00adse a regu\u00adla\u00adti\u00adon of the Coun\u00adcil.<br><\/span><span style=\"background-color: transparent; color: var(--global-palette4); font-family: var(--global-body-font-family);\">3. the fol\u00adlo\u00adwing terms and con\u00addi\u00adti\u00adons app\u00adly exclu\u00adsi\u00adve\u00adly to the busi\u00adness rela\u00adti\u00adonship with our cli\u00adent, inclu\u00adding infor\u00adma\u00adti\u00adon and advice. The fol\u00adlo\u00adwing terms and con\u00addi\u00adti\u00adons (GTC) shall app\u00adly exclu\u00adsi\u00adve\u00adly.<br><\/span><span style=\"background-color: transparent; color: var(--global-palette4); font-family: var(--global-body-font-family);\">4. Dif\u00adfe\u00adring terms and con\u00addi\u00adti\u00adons of the cli\u00adent shall app\u00adly only if and inso\u00adfar as we express\u00adly ack\u00adnow\u00adledge them in wri\u00adting. In par\u00adti\u00adcu\u00adlar, our silence with respect to such devia\u00adting terms and con\u00addi\u00adti\u00adons does not con\u00adsti\u00adtu\u00adte accep\u00adtance or con\u00adsent, even in the case of future agree\u00adments. 5. It shall not be lia\u00adble for the con\u00adse\u00adquen\u00adces of such devia\u00adti\u00adon.<br><\/span><span style=\"background-color: transparent; color: var(--global-palette4); font-family: var(--global-body-font-family);\">5. Our Gene\u00adral Terms and Con\u00addi\u00adti\u00adons of Purcha\u00adse shall also app\u00adly in place of any gene\u00adral terms and con\u00addi\u00adti\u00adons of purcha\u00adse of the purcha\u00adser if, accor\u00adding to the\u00adse terms and con\u00addi\u00adti\u00adons, the accep\u00adtance of the order is dee\u00admed uncon\u00addi\u00adtio\u00adnal accep\u00adtance of the gene\u00adral terms and con\u00addi\u00adti\u00adons of purcha\u00adse, or if we deli\u00adver after we have been infor\u00admed by the purcha\u00adser of the vali\u00addi\u00adty of his gene\u00adral terms and con\u00addi\u00adti\u00adons of purcha\u00adse, unless we have express\u00adly wai\u00adved the vali\u00addi\u00adty of our gene\u00adral terms and con\u00addi\u00adti\u00adons. The exclu\u00adsi\u00adon of the customer\u2019s gene\u00adral terms and con\u00addi\u00adti\u00adons also appli\u00ades the gene\u00adral terms and con\u00addi\u00adti\u00adons of busi\u00adness do not con\u00adtain a sepa\u00adra\u00adte pro\u00advi\u00adsi\u00adon on indi\u00advi\u00addu\u00adal points.<br><\/span><span style=\"background-color: transparent; color: var(--global-palette4); font-family: var(--global-body-font-family);\">6. By accep\u00adting our order con\u00adfir\u00adma\u00adti\u00adon, the cus\u00adto\u00admer express\u00adly ack\u00adnow\u00adled\u00adges that he wai\u00adves his legal objec\u00adtion ari\u00adsing from the terms and con\u00addi\u00adti\u00adons of purcha\u00adse.<br><\/span><span style=\"background-color: transparent; color: var(--global-palette4); font-family: var(--global-body-font-family);\">7. If frame\u00adwork agree\u00adments or other con\u00adtracts, in par\u00adti\u00adcu\u00adlar con\u00adsul\u00adtancy agree\u00adments, have been con\u00adcluded with our with our cli\u00adent, the\u00adse shall take pre\u00adce\u00addence. They shall be sup\u00adple\u00admen\u00adted by the\u00adse GTC, unless they con\u00adtain more spe\u00adci\u00adfic provisions.<\/span><\/p>\n<p><span style=\"color: #003366;\"><strong>\u00a7 2 Object of the con\u00adtract; scope of services.<\/strong><\/span><\/p>\n<p>1. The object of the con\u00adtract is the agreed con\u00adsul\u00adting acti\u00advi\u00adty spe\u00adci\u00adfied in the con\u00adsul\u00adting con\u00adtract, not the achie\u00adve\u00adment of a cer\u00adtain eco\u00adno\u00admic suc\u00adcess or the pre\u00adpa\u00adra\u00adti\u00adon of expert reports or other works.<br><span style=\"background-color: transparent; color: var(--global-palette4); font-family: var(--global-body-font-family);\">2. At the client\u2019s request, we shall pro\u00advi\u00adde infor\u00adma\u00adti\u00adon on the sta\u00adte of exe\u00adcu\u00adti\u00adon of the assign\u00adment, respec\u00adtively accoun\u00adta\u00adble after the exe\u00adcu\u00adti\u00adon of the assign\u00adment by means of a writ\u00adten or tex\u00adtu\u00adal report that reflects the essen\u00adti\u00adal con\u00adtent of the cour\u00adse and the result of the con\u00adsul\u00adta\u00adti\u00adon. As exten\u00adsiv<\/span><span style=\"background-color: transparent; color: var(--global-palette4); font-family: var(--global-body-font-family);\">ely writ\u00adten or tex\u00adtu\u00adal report, in par\u00adti\u00adcu\u00adlar for sub\u00admis\u00adsi\u00adon to third par\u00adties, <\/span><span style=\"background-color: transparent; color: var(--global-palette4); font-family: var(--global-body-font-family);\">this should be agreed upon sepa\u00adra\u00adte\u00adly.<br><\/span><span style=\"background-color: transparent; color: var(--global-palette4); font-family: var(--global-body-font-family);\">3. In the sur\u00adveys and ana\u00adly\u00adses, we must descri\u00adbe the situa\u00adti\u00adon of the enter\u00adpri\u00adse with respect to the ques\u00adti\u00adon as fol\u00adlows the situa\u00adti\u00adon of the enter\u00adpri\u00adse with respect to the ques\u00adti\u00adon as accu\u00adra\u00adte\u00adly and com\u00adple\u00adte\u00adly as pos\u00adsi\u00adble. Data, details and infor\u00adma\u00adti\u00adon pro\u00advi\u00added by third par\u00adties or by the cus\u00adto\u00admer shall be che\u00adcked only for plau\u00adsi\u00adbi\u00adli\u00adty. A is not due fur\u00adther inves\u00adti\u00adga\u00adti\u00adon.&nbsp;<br><\/span><span style=\"background-color: transparent; color: var(--global-palette4); font-family: var(--global-body-font-family);\">4. Unless other\u00adwi\u00adse agreed, we may use sui\u00adta\u00adble sub\u00adcon\u00adtrac\u00adtors for the exe\u00adcu\u00adti\u00adon of the order, wher\u00adeby we shall always remain direct\u00adly bound to the cli\u00adent. We will use employees with the neces\u00adsa\u00adry spe\u00adcia\u00adlist know\u00adledge for the exe\u00adcu\u00adti\u00adon of the assign\u00adment. In all other respects, we will deci\u00adde at our own dis\u00adcre\u00adti\u00adon which employees we will use or replace.<\/span><\/p>\n<p><span style=\"color: #003366;\"><strong>\u00a7 3 Chan\u00adges in per\u00adfor\u00admance; writ\u00adten&nbsp;form<\/strong><\/span><\/p>\n<p>1. If the cus\u00adto\u00admer wis\u00adhes to make chan\u00adges to the order, he must com\u00admu\u00adni\u00adca\u00adte them in wri\u00adting or in text form. We will then imme\u00addia\u00adte\u00adly eva\u00adlua\u00adte the effects of the chan\u00adge request on the struc\u00adtu\u00adre of the con\u00adtract and the available ser\u00advice capa\u00adci\u00adty and inform the cus\u00adto\u00admer in wri\u00adting or in text form.<br><span style=\"background-color: transparent; color: var(--global-palette4); font-family: var(--global-body-font-family);\">2. We are only obli\u00adged to imple\u00adment the request for chan\u00adge if the cus\u00adto\u00admer agrees with us on a chan\u00adge to the con\u00adtract to that effect. The con\u00adsul\u00adting con\u00adtract with us to that effect, with regard to the scope of ser\u00advices, sche\u00addu\u00adle and and remu\u00adne\u00adra\u00adti\u00adon. Unless other\u00adwi\u00adse agreed, in this case we shall per\u00adform the work wit\u00adhout taking into account the client\u2019s requests for chan\u00adges, until the con\u00adtract is amen\u00added.<br><\/span><span style=\"background-color: transparent; color: var(--global-palette4); font-family: var(--global-body-font-family);\">3. If a com\u00adpre\u00adhen\u00adsi\u00adve exami\u00adna\u00adti\u00adon of the addi\u00adtio\u00adnal work (= more than 3 working hours) is neces\u00adsa\u00adry, we may request a sepa\u00adra\u00adte paid order for this.<br><\/span><span style=\"background-color: transparent; color: var(--global-palette4); font-family: var(--global-body-font-family);\">4. Chan\u00adges and addi\u00adti\u00adons to the order must be in wri\u00adting or in text form to be effec\u00adti\u00adve. The text form. \u00a7 305b of the Ger\u00adman Civil Code (prio\u00adri\u00adty of indi\u00advi\u00addu\u00adal agree\u00adments) remains unaffected.<\/span><\/p>\n<p><span style=\"color: #003366;\"><strong>\u00a7 4 Con\u00adfi\u00adden\u00adtia\u00adli\u00adty; data protection<\/strong><\/span><\/p>\n<p>1. For the dura\u00adti\u00adon of the con\u00adtrac\u00adtu\u00adal rela\u00adti\u00adonship and for a peri\u00adod of 4 years the\u00adre\u00adaf\u00adter, we are obli\u00adged to keep con\u00adfi\u00adden\u00adti\u00adal all infor\u00adma\u00adti\u00adon or data pro\u00advi\u00added by the cus\u00adto\u00admer and desi\u00adgna\u00adted as con\u00adfi\u00adden\u00adti\u00adal. If&nbsp;data dis\u00adc\u00adlo\u00adsed to us in con\u00adnec\u00adtion with the order and not to dis\u00adc\u00adlo\u00adse such infor\u00adma\u00adti\u00adon or data to third par\u00adties. This obli\u00adga\u00adti\u00adon does not app\u00adly to obvious or gene\u00adral\u00adly known facts who\u00adse dis\u00adclo\u00adsure to third par\u00adties is neces\u00adsa\u00adry for the per\u00adfor\u00admance of the con\u00adtract by us and to employees working for us.&nbsp;<span style=\"background-color: transparent; color: var(--global-palette4); font-family: var(--global-body-font-family);\">It also does not app\u00adly inso\u00adfar as it is dis\u00adc\u00adlo\u00adsed in the con\u00adtext of legal pro\u00adcee\u00addings or for the enforce\u00adment or defen\u00adse of claims ari\u00adsing from the con\u00adtrac\u00adtu\u00adal rela\u00adti\u00adonship.&nbsp;<\/span><span style=\"background-color: transparent; color: var(--global-palette4); font-family: var(--global-body-font-family);\">The pro\u00advi\u00adsi\u00adons of the Trade Secrets Pro\u00adtec\u00adtion Act (GeschGehG) shall remain unaf\u00adfec\u00adted.&nbsp;<\/span><span style=\"background-color: transparent; color: var(--global-palette4); font-family: var(--global-body-font-family);\">We are aut\u00adho\u00adri\u00adzed to pro\u00adcess the per\u00adso\u00adnal data ent\u00adrus\u00adted to us for the pur\u00adpo\u00adse of the order in com\u00adpli\u00adance with the rele\u00advant data pro\u00adtec\u00adtion pro\u00advi\u00adsi\u00adons.<br><\/span><span style=\"background-color: transparent; color: var(--global-palette4); font-family: var(--global-body-font-family);\">2. The cus\u00adto\u00admer may only trans\u00admit to us tho\u00adse infor\u00adma\u00adti\u00adon, docu\u00adments and data which he and who\u00adse dis\u00adclo\u00adsure to us does not vio\u00adla\u00adte the rele\u00advant data pro\u00adtec\u00adtion pro\u00advi\u00adsi\u00adons. The cli\u00adent shall indem\u00adni\u00adfy us against all claims of third par\u00adties based on a cul\u00adpa\u00adble cul\u00adpa\u00adble vio\u00adla\u00adti\u00adon of the obli\u00adga\u00adti\u00adons men\u00adtio\u00adned in point&nbsp;3.<\/span><\/p>\n<p><span style=\"color: #003366;\"><strong>\u00a7 5 Client\u2019s obli\u00adga\u00adti\u00adons to cooperate<\/strong><\/span><\/p>\n<p>1. The cli\u00adent is obli\u00adged to crea\u00adte in his working area all neces\u00adsa\u00adry con\u00addi\u00adti\u00adons for the pro\u00adper exe\u00adcu\u00adti\u00adon of the order; in par\u00adti\u00adcu\u00adlar, he must make available to us in a time\u00adly and com\u00adple\u00adte man\u00adner all docu\u00adments and infor\u00adma\u00adti\u00adon neces\u00adsa\u00adry or important for the exe\u00adcu\u00adti\u00adon of the order.&nbsp;<span style=\"background-color: transparent; color: var(--global-palette4); font-family: var(--global-body-font-family);\">At our request, the cus\u00adto\u00admer shall con\u00adfirm in wri\u00adting or in text form the cor\u00adrect\u00adness and com\u00adple\u00adten\u00adess of the docu\u00adments sub\u00admit\u00adted by him as well as his infor\u00adma\u00adti\u00adon and oral statements.<\/span><\/p>\n<p><span style=\"color: #003366;\"><strong>\u00a7 6 Remu\u00adne\u00adra\u00adti\u00adon; Terms of Pay\u00adment; Settlement<\/strong><\/span><\/p>\n<p>1. The remu\u00adne\u00adra\u00adti\u00adon for our ser\u00advices shall be cal\u00adcu\u00adla\u00adted accor\u00adding to the time spent on the acti\u00advi\u00adty (time allo\u00adwan\u00adce) or agreed in wri\u00adting as a fixed pri\u00adce. A fee based on the degree of suc\u00adcess or only in the suc\u00adcess or only in the case of suc\u00adcess sepa\u00adra\u00adte\u00adly must be agreed upon under an agree\u00adment on which the order is based. Unless other\u00adwi\u00adse agreed, we are entit\u00adled to reim\u00adbur\u00adse\u00adment of expen\u00adses in addi\u00adti\u00adon to the fee. The details of the method of pay\u00adment are included in the con\u00adtract. 2. The con\u00adtract shall app\u00adly.<br><span style=\"background-color: transparent; color: var(--global-palette4); font-family: var(--global-body-font-family);\">2. If the con\u00adsul\u00adtancy lasts lon\u00adger than 6 months, we are entit\u00adled after the end of this peri\u00adod to pay.<br><\/span><span style=\"background-color: transparent; color: var(--global-palette4); font-family: var(--global-body-font-family);\">3. If the con\u00adsul\u00adtancy lasts lon\u00adger than 6 months, after the end of this peri\u00adod we are entit\u00adled to uni\u00adla\u00adte\u00adral\u00adly increase the fee accor\u00addin\u00adgly in the event of an increase in the cos\u00adts of pro\u00adcu\u00adre\u00adment of ser\u00advices, wage and addi\u00adtio\u00adnal sala\u00adry cos\u00adts, social char\u00adges or other cos\u00adts of our con\u00adtrac\u00adtual\u00adly agreed ser\u00advices, if the pro\u00adcu\u00adre\u00adment cos\u00adts direct\u00adly or indi\u00adrect\u00adly affect. A increase in the abo\u00adve sen\u00adse is excluded if the increase in cos\u00adts for indi\u00advi\u00addu\u00adal or all of the abo\u00adve fac\u00adtors is off\u00adset by a decrease in cos\u00adts for other of the abo\u00adve fac\u00adtors rela\u00adti\u00adve to the total cost bur\u00adden. The fac\u00adtors in rela\u00adti\u00adon to the total cost bur\u00adden of sup\u00adp\u00adly (cost off\u00adset\u00adting). If one of the abo\u00adve cost fac\u00adtors is redu\u00adced wit\u00adhout the cost reduc\u00adtion increase in other of the abo\u00adve cost fac\u00adtors, the cost reduc\u00adtion shall be pas\u00adsed on to the cus\u00adto\u00admer in the form of a pri\u00adce reduc\u00adtion.&nbsp;<\/span><span style=\"background-color: transparent; color: var(--global-palette4); font-family: var(--global-body-font-family);\">If the new fee is 20% or more abo\u00adve the ori\u00adgi\u00adnal net fee as a result of the exer\u00adcise of our afo\u00adre\u00admen\u00adtio\u00adned pri\u00adce adjus\u00adt\u00adment right, the cli\u00adent shall be entit\u00adled to ter\u00admi\u00adna\u00adte the con\u00adsul\u00adting agree\u00adment wit\u00adhout noti\u00adce. Howe\u00adver, he may only assert this right imme\u00addia\u00adte\u00adly\u00adim\u00adme\u00addia\u00adte\u00adly upon noti\u00adfi\u00adca\u00adti\u00adon of the increased pri\u00adce. 3.<br><\/span><span style=\"background-color: transparent; color: var(--global-palette4); font-family: var(--global-body-font-family);\">All receiv\u00ada\u00adbles shall beco\u00adme due and paya\u00adble imme\u00addia\u00adte\u00adly upon invoi\u00adcing and shall be paya\u00adble wit\u00adhout deduc\u00adtion. The&nbsp;<\/span><span style=\"background-color: transparent; color: var(--global-palette4); font-family: var(--global-body-font-family);\">sta\u00adtu\u00adto\u00adry value-added tax at the time of pay\u00adment shall be added to all quo\u00adta\u00adti\u00adons and shown sepa\u00adra\u00adte\u00adly on invoices. In the case of agreed bank trans\u00adfers, the date of&nbsp;<\/span><span style=\"background-color: transparent; color: var(--global-palette4); font-family: var(--global-body-font-family);\">date of pay\u00adment is the date the funds are recei\u00adved by us or cre\u00addi\u00adted to our account or the account of the company\u2019s&nbsp;<\/span><span style=\"background-color: transparent; color: var(--global-palette4); font-family: var(--global-body-font-family);\">account or the account of the pay\u00adment agent spe\u00adci\u00adfied by us.<br><\/span><span style=\"background-color: transparent; color: var(--global-palette4); font-family: var(--global-body-font-family);\">4. mul\u00adti\u00adple cli\u00adents (natu\u00adral per\u00adsons and\/or legal enti\u00adties) are joint\u00adly and seve\u00adr\u00adal\u00adly lia\u00adble.<br><\/span><span style=\"background-color: transparent; color: var(--global-palette4); font-family: var(--global-body-font-family);\">5. Set-off against our claims for remu\u00adne\u00adra\u00adti\u00adon and expen\u00adses is per\u00admit\u00adted only in the case of undis\u00adpu\u00adted claims, legal\u00adly estab\u00adlished claims. \u00a7 215 BGB (set-off despi\u00adte sta\u00adtu\u00adte of limi\u00adta\u00adti\u00adons). Uncontested.<\/span><\/p>\n<p><span style=\"color: #003366;\"><strong>\u00a7 7 Exclu\u00adsi\u00adon and limi\u00adta\u00adti\u00adon of liability<\/strong><\/span><\/p>\n<p>1. Our lia\u00adbi\u00adli\u00adty to the cus\u00adto\u00admer shall be deter\u00admi\u00adned in accordance with sta\u00adtu\u00adto\u00adry pro\u00advi\u00adsi\u00adons, unless other\u00adwi\u00adse pro\u00advi\u00added in the fol\u00adlo\u00adwing clau\u00adses.<br><span style=\"background-color: transparent; color: var(--global-palette4); font-family: var(--global-body-font-family);\">2. sub\u00adject to the fol\u00adlo\u00adwing excep\u00adti\u00adons, we shall not be lia\u00adble, in par\u00adti\u00adcu\u00adlar not for claims by the cus\u00adto\u00admer for claims for dama\u00adges or reim\u00adbur\u00adse\u00adment of expen\u00adses \u2013 regard\u00adless of the legal basis \u2013 in case of in case of breach of obli\u00adga\u00adti\u00adons ari\u00adsing from the con\u00adtrac\u00adtu\u00adal obli\u00adga\u00adti\u00adon.<br><\/span><span style=\"background-color: transparent; color: var(--global-palette4); font-family: var(--global-body-font-family);\">3. The abo\u00adve exclu\u00adsi\u00adon of lia\u00adbi\u00adli\u00adty accor\u00adding to clau\u00adse (2) (<\/span><span style=\"background-color: transparent; color: var(--global-palette4); font-family: var(--global-body-font-family);\">Gene\u00adral Terms and Con\u00addi\u00adti\u00adons of Return Manage\u00adment GmbH Sta\u00adtus 7\/2024)&nbsp;<\/span><span style=\"background-color: transparent; color: var(--global-palette4); font-family: var(--global-body-font-family);\">shall not app\u00adly for:<br><\/span><span style=\"background-color: transparent; color: var(--global-palette4); font-family: var(--global-body-font-family);\">(a) for our own willful or gross\u00adly negli\u00adgent breach of duty and willful or gross\u00adly negli\u00adgent breach of duty by our legal repre\u00adsen\u00adta\u00adti\u00adves or vica\u00adrious agents;<br><\/span><span style=\"background-color: transparent; color: var(--global-palette4); font-family: var(--global-body-font-family);\">(b) for breach of mate\u00adri\u00adal con\u00adtrac\u00adtu\u00adal obli\u00adga\u00adti\u00adons&nbsp;<\/span><span style=\"background-color: transparent; color: var(--global-palette4); font-family: var(--global-body-font-family);\">who\u00adse per\u00adfor\u00admance cha\u00adrac\u00adte\u00adri\u00adzes the con\u00adtract and on which the cus\u00adto\u00admer may rely\u201c;<br><\/span><span style=\"background-color: transparent; color: var(--global-palette4); font-family: var(--global-body-font-family);\">c) in case of dama\u00adge to body, life and health also by our legal repre\u00adsen\u00adta\u00adti\u00adves or vica\u00adrious agents;<br><\/span><span style=\"background-color: transparent; color: var(--global-palette4); font-family: var(--global-body-font-family);\">d) in case of default, inso\u00adfar as a fixed date of deli\u00advery and\/or fixed date of per\u00adfor\u00admance was&nbsp;<\/span><span style=\"background-color: transparent; color: var(--global-palette4); font-family: var(--global-body-font-family);\">was agreed upon;<br><\/span><span style=\"background-color: transparent; color: var(--global-palette4); font-family: var(--global-body-font-family);\">e) inso\u00adfar as we have given a gua\u00adran\u00adtee for the qua\u00adli\u00adty of a good or the exis\u00adtence of a per\u00adfor\u00admance, or have assu\u00admed a pro\u00adcu\u00adre\u00adment risk within the mea\u00adning of \u00a7 276 BGB;<br><\/span><span style=\"background-color: transparent; color: var(--global-palette4); font-family: var(--global-body-font-family);\">f) in case of legal lia\u00adbi\u00adli\u00adty, in par\u00adti\u00adcu\u00adlar in accordance with the Pro\u00adduct Lia\u00adbi\u00adli\u00adty Act. 4.<br><\/span><span style=\"background-color: transparent; color: var(--global-palette4); font-family: var(--global-body-font-family);\">4. If only slight negli\u00adgence is alle\u00adged against us or our vica\u00adrious agents and not a case of (3), er lit. c), e) and f), we shall only be lia\u00adble for con\u00adtract-typi\u00adcal and fore\u00adseeable dama\u00adges even in the event of breach of essen\u00adti\u00adal con\u00adtrac\u00adtu\u00adal obli\u00adga\u00adti\u00adons. \u00a7 254 BGB (con\u00adtri\u00adbu\u00adto\u00adry negli\u00adgence remains unaf\u00adfec\u00adted). I<\/span><span style=\"background-color: transparent; color: var(--global-palette4); font-family: var(--global-body-font-family);\">n the event that we or our vica\u00adrious agents are only guil\u00adty of slight negli\u00adgence and the\u00adre is no case of the abo\u00adve clau\u00adse (3), lit. c), e) and f), we shall only be lia\u00adble for the fore\u00adseeable dama\u00adge typi\u00adcal for the con\u00adtract, even in the event of a breach of essen\u00adti\u00adal con\u00adtrac\u00adtu\u00adal obli\u00adga\u00adti\u00adons. \u00a7 Sec\u00adtion 254 BGB (con\u00adtri\u00adbu\u00adto\u00adry negli\u00adgence remains unaf\u00adfec\u00adted).<br><\/span><span style=\"background-color: transparent; color: var(--global-palette4); font-family: var(--global-body-font-family);\">5. Our lia\u00adbi\u00adli\u00adty is limi\u00adt\u00aded to a maxi\u00admum amount of EUR 100,000 for each indi\u00advi\u00addu\u00adal case of dama\u00adge (an indi\u00advi\u00addu\u00adal case of dama\u00adge exists when a dama\u00adging event objec\u00adtively occurs). This does not app\u00adly if we are guil\u00adty of willful intent, mali\u00adce or gross negli\u00adgence, for claims due to inju\u00adry to body, life or health, as well as in the case of a gua\u00adran\u00adtee assu\u00admed by us or the assump\u00adti\u00adon of a pro\u00adcu\u00adre\u00adment risk or the assump\u00adti\u00adon of a pro\u00adcu\u00adre\u00adment risk accor\u00adding to \u00a7 276 BGB (Ger\u00adman Civil Code) by us, or in cases of legal\u00adly bin\u00adding, devia\u00adting hig\u00adher lia\u00adbi\u00adli\u00adty amounts. Any fur\u00adther lia\u00adbi\u00adli\u00adty on our part is excluded.<br><\/span><span style=\"background-color: transparent; color: var(--global-palette4); font-family: var(--global-body-font-family);\">6. The exclu\u00adsi\u00adons or limi\u00adta\u00adti\u00adons of lia\u00adbi\u00adli\u00adty accor\u00adding to the abo\u00adve clau\u00adses (2) to (5) and clau\u00adse (7) shall app\u00adly to the same ext\u00adent as the other clauses.(7) shall app\u00adly to the same ext\u00adent to our exe\u00adcu\u00adti\u00adve bodies, exe\u00adcu\u00adti\u00adve and non-exe\u00adcu\u00adti\u00adve employees and other vica\u00adrious agents as well as to sub\u00adcon\u00adtrac\u00adtors.<br><\/span><span style=\"background-color: transparent; color: var(--global-palette4); font-family: var(--global-body-font-family);\">7. Inso\u00adfar as we do not have unli\u00admi\u00adt\u00aded lia\u00adbi\u00adli\u00adty, claims for dama\u00adges shall beco\u00adme sta\u00adtu\u00adte-bar\u00adred after one year from the begin\u00adning of the sta\u00adtu\u00adto\u00adry limi\u00adta\u00adti\u00adon peri\u00adod accor\u00adding to \u00a7\u00a7 (4), (5) and (7) the begin\u00adning of the sta\u00adtu\u00adto\u00adry limi\u00adta\u00adti\u00adon peri\u00adod accor\u00adding to \u00a7\u00a7 199 to 201 BGB.<br><\/span><span style=\"background-color: transparent; color: var(--global-palette4); font-family: var(--global-body-font-family);\">8. A rever\u00adsal of the bur\u00adden of pro\u00adof is not con\u00adnec\u00adted with the abo\u00adve provisions.<\/span><\/p>\n<p><span style=\"color: #003366;\"><strong>\u00a7 8 Pro\u00adtec\u00adtion of intellec\u00adtu\u00adal property<\/strong><\/span><\/p>\n<p>1. The cus\u00adto\u00admer gua\u00adran\u00adtees that the reports, orga\u00adniza\u00adtio\u00adnal plans, designs, dra\u00adwings, sche\u00addu\u00adles, cal\u00adcu\u00adla\u00adti\u00adons, etc. pre\u00adpared by the con\u00adtrac\u00adtor under the con\u00adtract will be used exclu\u00adsi\u00adve\u00adly for reports, orga\u00adniza\u00adti\u00adon plans, designs, dra\u00adwings, lists, cal\u00adcu\u00adla\u00adti\u00adons, etc. pre\u00adpared by the con\u00adtrac\u00adtor under the con\u00adtract only for the con\u00adtrac\u00adtual\u00adly agreed upon be used for the con\u00adtrac\u00adtual\u00adly agreed pur\u00adpo\u00adses and not be repro\u00addu\u00adced, edi\u00adted, trans\u00adla\u00adted, reprin\u00adted, trans\u00admit\u00adted or dis\u00adtri\u00adbu\u00adted wit\u00adhout express per\u00admis\u00adsi\u00adon in indi\u00advi\u00addu\u00adal cases. The use of the con\u00adsul\u00adting ser\u00advices pro\u00advi\u00added for cli\u00adent affi\u00adlia\u00adtes&nbsp;requi\u00adres an express writ\u00adten agree\u00adment with us. <br>2.<span style=\"background-color: transparent; color: var(--global-palette4); font-family: var(--global-body-font-family);\">&nbsp;Inso\u00adfar as work results are copy\u00adrigh\u00adted, we remain the copy\u00adright owner. In the\u00adse cases, the cli\u00adent shall be limi\u00adt\u00aded by clau\u00adse 1 sen\u00adtence 1, other\u00adwi\u00adse unli\u00admi\u00adt\u00aded in time and place, irre\u00advo\u00adca\u00adble, exclu\u00adsi\u00adve and non-trans\u00adfera\u00adble right of use to the work results.<\/span><\/p>\n<p><span style=\"color: #003366;\"><strong>\u00a7 9 Duty of Loyalty.<\/strong><\/span><\/p>\n<p>The par\u00adties under\u00adta\u00adke to be loy\u00adal to each other. They shall inform each other wit\u00adhout delay of all cir\u00adcum\u00ads\u00adtances ari\u00adsing during the exe\u00adcu\u00adti\u00adon of the pro\u00adject which may have a not insi\u00adgni\u00adfi\u00adcant influence on the&nbsp;work.<\/p>\n<p><span style=\"color: #003366;\"><strong>\u00a7 10 Force majeure<\/strong><\/span><\/p>\n<p>1. if events of force majeu\u00adre of non-negli\u00adgi\u00adble dura\u00adti\u00adon (i.e. lon\u00adger than than 10 calen\u00addar days) occur, we shall noti\u00adfy the Cli\u00adent imme\u00addia\u00adte\u00adly in wri\u00adting or in text form. In this case, we shall be entit\u00adled to sus\u00adpend per\u00adfor\u00admance for the dura\u00adti\u00adon of the impe\u00addi\u00adment or to or to rescind the con\u00adtract in who\u00adle or in part on account of the part not yet ful\u00adfil\u00adled, inso\u00adfar as we have ful\u00adfil\u00adled our afo\u00adre\u00admen\u00adtio\u00adned infor\u00adma\u00adti\u00adon obli\u00adga\u00adti\u00adon and have not assu\u00admed the pro\u00adcu\u00adre\u00adment risk in accordance with \u00a7 279 BGB.<br><span style=\"background-color: transparent; color: var(--global-palette4); font-family: var(--global-body-font-family);\">The Force majeu\u00adre shall be con\u00adside\u00adred strikes, lock-outs, offi\u00adci\u00adal inter\u00adven\u00adti\u00adons, ope\u00adra\u00adtio\u00adnal hin\u00addran\u00adces through no fault of our own \u2013 e.g. due to fire, water and machi\u00adne dama\u00adge \u2013 and all other hin\u00addran\u00adces that are objec\u00adtively not cau\u00adsed by us or our auxi\u00adlia\u00adry per\u00adsons. cul\u00adpa\u00adb\u00adly cau\u00adsed by us or our vica\u00adrious agents.<br><\/span><span style=\"background-color: transparent; color: var(--global-palette4); font-family: var(--global-body-font-family);\">2. If a per\u00adfor\u00admance date has been bin\u00addin\u00adgly agreed upon and if the agreed per\u00adfor\u00admance date is excee\u00added due to events refer\u00adred to in item 1.<br><\/span><span style=\"background-color: transparent; color: var(--global-palette4); font-family: var(--global-body-font-family);\">Agreed exe\u00adcu\u00adti\u00adon date is excee\u00added, the cus\u00adto\u00admer shall be entit\u00adled, after the fruit\u00adless expiry of a con\u00adtract due to the part of the con\u00adtract not yet per\u00adfor\u00admed after the expi\u00adra\u00adti\u00adon of a reasonable peri\u00adod of time. 3. Fur\u00adther claims of the cus\u00adto\u00admer, in par\u00adti\u00adcu\u00adlar for dama\u00adges, are excluded in this case.<br><\/span><span style=\"background-color: transparent; color: var(--global-palette4); font-family: var(--global-body-font-family);\">3. The abo\u00adve pro\u00advi\u00adsi\u00adon pur\u00adsu\u00adant to para\u00adgraph 2 shall app\u00adly muta\u00adtis mut\u00adan\u00addis if, for the reasons sta\u00adted in para\u00adgraph 1, it is objec\u00adtively unre\u00adasonable for the cus\u00adto\u00admer to con\u00adti\u00adnue ful\u00adfil\u00adling the con\u00adtract even wit\u00adhout a con\u00adtrac\u00adtu\u00adal agree\u00adment on a fixed per\u00adfor\u00admance&nbsp;date.<\/span><\/p>\n<p><span style=\"color: #003366;\"><strong>\u00a7 11 Termination<\/strong><\/span><\/p>\n<p>Unless other\u00adwi\u00adse agreed, the con\u00adsul\u00adting con\u00adtract may be ter\u00admi\u00adna\u00adted by the cli\u00adent at any time, by us with a noti\u00adce peri\u00adod of one month in text or wri\u00adting.&nbsp;<span style=\"background-color: transparent; color: var(--global-palette4); font-family: var(--global-body-font-family);\">The right to extra\u00ador\u00addi\u00adna\u00adry ter\u00admi\u00adna\u00adti\u00adon wit\u00adhout noti\u00adce for just cau\u00adse remains unaffected.<\/span><\/p>\n<p><span style=\"color: #003366;\"><strong>\u00a7 12 Right of reten\u00adti\u00adon; pre\u00adser\u00adva\u00adti\u00adon of docu\u00adments, con\u00adtrac\u00adtu\u00adal language<\/strong><\/span><\/p>\n<p>1. Until our claims under the con\u00adsul\u00adtancy con\u00adtract have been paid in full, we shall be entit\u00adled to retain right of reten\u00adti\u00adon on docu\u00adments and data to be han\u00added over, inso\u00adfar as we are not obli\u00adged to per\u00adform them in advan\u00adce.&nbsp;<span style=\"background-color: transparent; color: var(--global-palette4); font-family: var(--global-body-font-family);\">Are not obli\u00adged to advan\u00adce per\u00adfor\u00admance. The right of reten\u00adti\u00adon does not app\u00adly in case of undis\u00adpu\u00adted coun\u00adter\u00adclaims or coun\u00adter\u00adclaims deter\u00admi\u00adned by the court.&nbsp;The right of reten\u00adti\u00adon shall not app\u00adly in case of undis\u00adpu\u00adted coun\u00adter\u00adclaims.<br><\/span><span style=\"background-color: transparent; color: var(--global-palette4); font-family: var(--global-body-font-family);\">2. upon satis\u00adfac\u00adtion of our claims under the con\u00adsul\u00adting con\u00adtract, we shall return all docu\u00adments han\u00added over to us by the cli\u00adent or a third par\u00adty on the occa\u00adsi\u00adon of the exe\u00adcu\u00adti\u00adon of the con\u00adtract. Exe\u00adcu\u00adti\u00adon of the order. This does not app\u00adly to the cor\u00adre\u00adspon\u00addence bet\u00adween the par\u00adties and to simp\u00adle copies or files of the docu\u00adments sub\u00admit\u00adted under the order.&nbsp;<\/span><span style=\"background-color: transparent; color: var(--global-palette4); font-family: var(--global-body-font-family);\">This does not app\u00adly to cor\u00adre\u00adspon\u00addence bet\u00adween the par\u00adties and to simp\u00adle copies or files of the reports, orga\u00adniza\u00adtio\u00adnal charts, dra\u00adwings, lists, cal\u00adcu\u00adla\u00adti\u00adons, etc. pro\u00addu\u00adced in the exe\u00adcu\u00adti\u00adon of the order.<br><\/span><span style=\"background-color: transparent; color: var(--global-palette4); font-family: var(--global-body-font-family);\">3. Our reten\u00adti\u00adon obli\u00adga\u00adti\u00adon for the docu\u00adments and data from the con\u00adsul\u00adting rela\u00adti\u00adonship expi\u00adres six months after issu\u00adan\u00adce of the writ\u00adten request for coll\u00adec\u00adtion from our side to the cus\u00adto\u00admer. Other\u00adwi\u00adse three years, in the case of docu\u00adments retai\u00adned in accordance with \u00a7 12(1) five years after ter\u00admi\u00adna\u00adti\u00adon of the con\u00adtrac\u00adtu\u00adal relationship.<\/span><\/p>\n<p>The lan\u00adguage of the con\u00adtract and the lan\u00adguage of the docu\u00adments is German.<\/p>\n<p><span style=\"color: #003366;\"><strong>\u00a7 13 Assignment<\/strong><\/span><\/p>\n<p>Rights ari\u00adsing from the con\u00adtrac\u00adtu\u00adal rela\u00adti\u00adonship with us can only be assi\u00adgned with our pri\u00ador express con\u00adsent&nbsp;on our part. \u00a7 354a of the Ger\u00adman Com\u00admer\u00adcial Code (HGB) (assign\u00adment of mone\u00adta\u00adry claims) remains unaffected.<\/p>\n<p><span style=\"color: #003366;\"><strong>\u00a7 14 Choice of law \/ Place of jurisdiction<\/strong><\/span><\/p>\n<p>1. All claims ari\u00adsing from the con\u00adtract shall be gover\u00adned exclu\u00adsi\u00adve\u00adly by the laws of the Fede\u00adral Repu\u00adblic of Ger\u00adma\u00adny.&nbsp;<span style=\"background-color: transparent; color: var(--global-palette4); font-family: var(--global-body-font-family);\">The exclu\u00adsi\u00adve place of juris\u00addic\u00adtion for all dis\u00adpu\u00adtes ari\u00adsing from the con\u00adtract is our regis\u00adtered office, inso\u00adfar as the order is pla\u00adced by an entre\u00adpre\u00adneur or a legal enti\u00adty. A order is pla\u00adced by an entre\u00adpre\u00adneur, a legal enti\u00adty under public law or a spe\u00adcial fund under spe\u00adcial public law&nbsp;fund.<\/span><\/p>\n<p>For the avo\u00adid\u00adance of doubt, this juris\u00addic\u00adtion pro\u00advi\u00adsi\u00adon also appli\u00ades to such facts bet\u00adween us and the and the cus\u00adto\u00admer that may lead to non-con\u00adtrac\u00adtu\u00adal claims within the mea\u00adning of EC Regu\u00adla\u00adti\u00adon No. 864\/2007. Howe\u00adver, we are also entit\u00adled to sue the cus\u00adto\u00admer in its gene\u00adral court of jurisdiction.<\/p>\n<p><span style=\"color: #003366;\"><strong>\u00a7 15 Severa\u00adbi\u00adli\u00adty clause<\/strong><\/span><\/p>\n<p>Should any pro\u00advi\u00adsi\u00adon of this con\u00adtract be or beco\u00adme invalid\/invalid or unen\u00adforceable in who\u00adle or in part under the law of gene\u00adral terms and con\u00addi\u00adti\u00adons pur\u00adsu\u00adant to \u00a7\u00a7 305 to 310 BGB, the sta\u00adtu\u00adto\u00adry pro\u00advi\u00adsi\u00adons shall&nbsp;apply.<\/p>\n<p>Should any pre\u00adsent or future pro\u00advi\u00adsi\u00adon of the con\u00adtract be or beco\u00adme inva\u00adlid for reasons other than the pro\u00advi\u00adsi\u00adons con\u00adcer\u00adning the law of gene\u00adral terms and con\u00addi\u00adti\u00adons in accordance with \u00a7\u00a7 305 to 310 BGB (Ger\u00adman Civil Code), the vali\u00addi\u00adty of the remai\u00adning pro\u00advi\u00adsi\u00adons of this con\u00adtract shall not be affec\u00adted ther\u00adeby, unless the per\u00adfor\u00admance of the con\u00adtract \u2013 also in con\u00adside\u00adra\u00adti\u00adon of the legal pro\u00advi\u00adsi\u00adons \u2013 is not affec\u00adted. For one of the par\u00adties would con\u00adsti\u00adtu\u00adte an unre\u00adasonable dif\u00adfi\u00adcul\u00adty. The same appli\u00ades if, after the con\u00adclu\u00adsi\u00adon of the con\u00adtract, a gap ari\u00adses that needs to be filled.<\/p>\n<p>Con\u00adtra\u00adry to a pos\u00adsi\u00adble prin\u00adci\u00adple accor\u00adding to which a sepa\u00adra\u00adti\u00adon clau\u00adse in prin\u00adci\u00adple mere\u00adly rever\u00adses the bur\u00adden of pro\u00adof, the vali\u00addi\u00adty of the remai\u00adning pro\u00advi\u00adsi\u00adons of the con\u00adtract is main\u00adtai\u00adned under all cir\u00adcum\u00ads\u00adtances and the\u00adr\u00ade\u00adfo\u00adre \u00a7 139 of the Ger\u00adman Civil Code (BGB) is com\u00adple\u00adte\u00adly waived.<\/p>\n<p>The par\u00adties do not wai\u00adve the pro\u00advi\u00adsi\u00adons of the con\u00adtract that are inva\u00adlid for reasons other than the pro\u00advi\u00adsi\u00adons con\u00adcer\u00adning the law of the gene\u00adral terms of busi\u00adness accor\u00adding to \u00a7\u00a7 305 to 310 BGB (Ger\u00adman Civil Code) are repla\u00adced by a pro\u00advi\u00adsi\u00adon that is ineffective\/ void\/ unen\u00adforceable or a gap to be fil\u00adled, the legal and eco\u00adno\u00admic con\u00adtent of the invalid\/ void\/ unen\u00adforceable pro\u00advi\u00adsi\u00adon and the gene\u00adral pur\u00adpo\u00adse of the pro\u00advi\u00adsi\u00adon. pro\u00advi\u00adsi\u00adon and meets the gene\u00adral pur\u00adpo\u00adse of the con\u00adtract. \u00a7 139 BGB (par\u00adti\u00adal disa\u00adbi\u00adli\u00adty) is express\u00adly excluded. If the inva\u00adli\u00addi\u00adty of a pro\u00advi\u00adsi\u00adon is based on a per\u00adfor\u00admance mea\u00adsu\u00adre or peri\u00adod (peri\u00adod or time limit) estab\u00adlished the\u00adr\u00adein, the pro\u00advi\u00adsi\u00adon shall be brought into con\u00adfor\u00admi\u00adty with a legal\u00adly per\u00admis\u00adsi\u00adble mea\u00adsu\u00adre that comes clo\u00adsest to the ori\u00adgi\u00adnal measure.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a105f4 elementor-widget elementor-widget-spacer\" data-id=\"4a105f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-55867c3 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"55867c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"https:\/\/return-management.com\/wps\/wp-content\/uploads\/2022\/09\/20220731-AGB.pdf\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Down\u00adload<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f203ae elementor-widget elementor-widget-spacer\" data-id=\"5f203ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b888abb elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no\" data-id=\"b888abb\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8acc449\" data-id=\"8acc449\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-39c3d81 elementor-widget elementor-widget-spacer\" data-id=\"39c3d81\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-3f6a671 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no\" data-id=\"3f6a671\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-d0cc69a\" data-id=\"d0cc69a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-48b2974 elementor-widget elementor-widget-heading\" data-id=\"48b2974\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Return Manage\u00adment<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b37282 elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"8b37282\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/return-management.com\/wps\/en\/imprint\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-file-alt\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Imprint<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/return-management.com\/wps\/en\/privacy\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-file-alt\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Pri\u00adva\u00adcy<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/return-management.com\/wps\/en\/general-terms-and-conditions\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-file-alt\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Gene\u00adral terms and conditions<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-6cbd2d5\" data-id=\"6cbd2d5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2039d38 elementor-widget elementor-widget-heading\" data-id=\"2039d38\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Cont\u00adact<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-28e652c elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"28e652c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"tel:+49%20(0)171%202245565\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-phone-alt\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span 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href=\"https:\/\/www.xing.com\/profile\/GeorgH_Voelker\/cv\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Xing<\/span>\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-xing\"><\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Return Manage\u00adment \u2013 Gene\u00adral terms and con\u00addi\u00adti\u00adons Gene\u00adral terms and con\u00addi\u00adti\u00adons of Return Manage\u00adment&nbsp;GmbH \u00a7 1&nbsp;Scope 1. The\u00adse Gene\u00adral Con\u00adsul\u00adting Terms and Con\u00addi\u00adti\u00adons shall app\u00adly to assign\u00adments invol\u00adving the pro\u00advi\u00adsi\u00adon of advice and infor\u00adma\u00adti\u00adon by the Con\u00adtrac\u00adtor to the Cli\u00adent in the plan\u00adning, pre\u00adpa\u00adra\u00adti\u00adon and imple\u00admen\u00adta\u00adti\u00adon of busi\u00adness or pro\u00adfes\u00adsio\u00adnal decis\u00adi\u00adons and pro\u00adjects, par\u00adti\u00adcu\u00adlar\u00adly in the area of manage\u00adment con\u00adsul\u00adting.2. The\u00adse Gene\u00adral Con\u00adsul\u00adting Terms and Con\u00addi\u00adti\u00adons (GTC) app\u00adly exclu\u00adsi\u00adve\u00adly to entre\u00adpre\u00adneurs within the mea\u00adning of \u00a7 14 of the Ger\u00adman Civil Code (BGB), i.e. natu\u00adral or legal per\u00adsons who are a legal enti\u00adties acqui\u00adring goods or ser\u00advices for com\u00admer\u00adcial or pro\u00adfes\u00adsio\u00adnal use. They also app\u00adly to public law per\u00adsons and spe\u00adcial public law funds. 3. The Coun\u00adcil may request the Board of Direc\u00adtors to pro\u00adpo\u00adse a regu\u00adla\u00adti\u00adon of the Coun\u00adcil.3. the fol\u00adlo\u00adwing terms and con\u00addi\u00adti\u00adons app\u00adly exclu\u00adsi\u00adve\u00adly to the busi\u00adness rela\u00adti\u00adonship with our cli\u00adent, inclu\u00adding infor\u00adma\u00adti\u00adon and advice. The fol\u00adlo\u00adwing terms and con\u00addi\u00adti\u00adons (GTC) shall app\u00adly exclu\u00adsi\u00adve\u00adly.4. Dif\u00adfe\u00adring terms and con\u00addi\u00adti\u00adons of the cli\u00adent shall app\u00adly only if and inso\u00adfar as we express\u00adly ack\u00adnow\u00adledge them in wri\u00adting. In par\u00adti\u00adcu\u00adlar, our silence with respect to such devia\u00adting terms and con\u00addi\u00adti\u00adons does not con\u00adsti\u00adtu\u00adte accep\u00adtance or con\u00adsent, even in the case of future agree\u00adments. 5. It shall not be lia\u00adble for the con\u00adse\u00adquen\u00adces of such devia\u00adti\u00adon.5. Our Gene\u00adral Terms and Con\u00addi\u00adti\u00adons of Purcha\u00adse shall also app\u00adly in place of any gene\u00adral terms and con\u00addi\u00adti\u00adons of purcha\u00adse of the purcha\u00adser if, accor\u00adding to the\u00adse terms and con\u00addi\u00adti\u00adons, the accep\u00adtance of the order is dee\u00admed uncon\u00addi\u00adtio\u00adnal accep\u00adtance of the gene\u00adral terms and con\u00addi\u00adti\u00adons of purcha\u00adse, or if we deli\u00adver after we have been infor\u00admed by the purcha\u00adser of the vali\u00addi\u00adty of his gene\u00adral terms and con\u00addi\u00adti\u00adons of purcha\u00adse, unless we have express\u00adly wai\u00adved the vali\u00addi\u00adty of our gene\u00adral terms and con\u00addi\u00adti\u00adons. The exclu\u00adsi\u00adon of the customer\u2019s gene\u00adral terms and con\u00addi\u00adti\u00adons also appli\u00ades the gene\u00adral terms and con\u00addi\u00adti\u00adons of busi\u00adness do not con\u00adtain a sepa\u00adra\u00adte pro\u00advi\u00adsi\u00adon on indi\u00advi\u00addu\u00adal points.6. By accep\u00adting our order con\u00adfir\u00adma\u00adti\u00adon, the cus\u00adto\u00admer express\u00adly ack\u00adnow\u00adled\u00adges that he wai\u00adves his legal objec\u00adtion ari\u00adsing from the terms and con\u00addi\u00adti\u00adons of purcha\u00adse.7. If frame\u00adwork agree\u00adments or other con\u00adtracts, in par\u00adti\u00adcu\u00adlar con\u00adsul\u00adtancy agree\u00adments, have been con\u00adcluded with our with our cli\u00adent, the\u00adse shall take pre\u00adce\u00addence. They shall be sup\u00adple\u00admen\u00adted by the\u00adse GTC, unless they con\u00adtain more spe\u00adci\u00adfic pro\u00advi\u00adsi\u00adons. \u00a7 2 Object of the con\u00adtract; scope of ser\u00advices. 1. The object of the con\u00adtract is the agreed con\u00adsul\u00adting acti\u00advi\u00adty spe\u00adci\u00adfied in the con\u00adsul\u00adting con\u00adtract, not the achie\u00adve\u00adment of a cer\u00adtain eco\u00adno\u00admic suc\u00adcess or the pre\u00adpa\u00adra\u00adti\u00adon of expert reports or other works.2. At the client\u2019s request, we shall pro\u00advi\u00adde infor\u00adma\u00adti\u00adon on the sta\u00adte of exe\u00adcu\u00adti\u00adon of the assign\u00adment, respec\u00adtively accoun\u00adta\u00adble after the exe\u00adcu\u00adti\u00adon of the assign\u00adment by means of a writ\u00adten or tex\u00adtu\u00adal report that reflects the essen\u00adti\u00adal con\u00adtent of the cour\u00adse and the result of the con\u00adsul\u00adta\u00adti\u00adon. As exten\u00adsi\u00adve\u00adly writ\u00adten or tex\u00adtu\u00adal report, in par\u00adti\u00adcu\u00adlar for sub\u00admis\u00adsi\u00adon to third par\u00adties, this should be agreed upon sepa\u00adra\u00adte\u00adly.3. In the sur\u00adveys and ana\u00adly\u00adses, we must descri\u00adbe the situa\u00adti\u00adon of the enter\u00adpri\u00adse with respect to the ques\u00adti\u00adon as fol\u00adlows the situa\u00adti\u00adon of the enter\u00adpri\u00adse with respect to the ques\u00adti\u00adon as accu\u00adra\u00adte\u00adly and com\u00adple\u00adte\u00adly as pos\u00adsi\u00adble. Data, details and infor\u00adma\u00adti\u00adon pro\u00advi\u00added by third par\u00adties or by the cus\u00adto\u00admer shall be che\u00adcked only for plau\u00adsi\u00adbi\u00adli\u00adty. A is not due fur\u00adther inves\u00adti\u00adga\u00adti\u00adon.&nbsp;4. Unless other\u00adwi\u00adse agreed, we may use sui\u00adta\u00adble sub\u00adcon\u00adtrac\u00adtors for the exe\u00adcu\u00adti\u00adon of the order, wher\u00adeby we shall always remain direct\u00adly bound to the cli\u00adent. We will use employees with the neces\u00adsa\u00adry spe\u00adcia\u00adlist know\u00adledge for the exe\u00adcu\u00adti\u00adon of the assign\u00adment. In all other respects, we will deci\u00adde at our own dis\u00adcre\u00adti\u00adon which employees we will use or replace. \u00a7 3 Chan\u00adges in per\u00adfor\u00admance; writ\u00adten&nbsp;form 1. If the cus\u00adto\u00admer wis\u00adhes to make chan\u00adges to the order, he must com\u00admu\u00adni\u00adca\u00adte them in wri\u00adting or in text form. We will then imme\u00addia\u00adte\u00adly eva\u00adlua\u00adte the effects of the chan\u00adge request on the struc\u00adtu\u00adre of the con\u00adtract and the available ser\u00advice capa\u00adci\u00adty and inform the cus\u00adto\u00admer in wri\u00adting or in text form.2. We are only obli\u00adged to imple\u00adment the request for chan\u00adge if the cus\u00adto\u00admer agrees with us on a chan\u00adge to the con\u00adtract to that effect. The con\u00adsul\u00adting con\u00adtract with us to that effect, with regard to the scope of ser\u00advices, sche\u00addu\u00adle and and remu\u00adne\u00adra\u00adti\u00adon. Unless other\u00adwi\u00adse agreed, in this case we shall per\u00adform the work wit\u00adhout taking into account the client\u2019s requests for chan\u00adges, until the con\u00adtract is amen\u00added.3. If a com\u00adpre\u00adhen\u00adsi\u00adve exami\u00adna\u00adti\u00adon of the addi\u00adtio\u00adnal work (= more than 3 working hours) is neces\u00adsa\u00adry, we may request a sepa\u00adra\u00adte paid order for this.4. Chan\u00adges and addi\u00adti\u00adons to the order must be in wri\u00adting or in text form to be effec\u00adti\u00adve. The text form. \u00a7 305b of the Ger\u00adman Civil Code (prio\u00adri\u00adty of indi\u00advi\u00addu\u00adal agree\u00adments) remains unaf\u00adfec\u00adted. \u00a7 4 Con\u00adfi\u00adden\u00adtia\u00adli\u00adty; data pro\u00adtec\u00adtion 1. For the dura\u00adti\u00adon of the con\u00adtrac\u00adtu\u00adal rela\u00adti\u00adonship and for a peri\u00adod of 4 years the\u00adre\u00adaf\u00adter, we are obli\u00adged to keep con\u00adfi\u00adden\u00adti\u00adal all infor\u00adma\u00adti\u00adon or data pro\u00advi\u00added by the cus\u00adto\u00admer and desi\u00adgna\u00adted as con\u00adfi\u00adden\u00adti\u00adal. If&nbsp;data dis\u00adc\u00adlo\u00adsed to us in con\u00adnec\u00adtion with the order and not to dis\u00adc\u00adlo\u00adse such infor\u00adma\u00adti\u00adon or data to third par\u00adties. This obli\u00adga\u00adti\u00adon does not app\u00adly to obvious or gene\u00adral\u00adly known facts who\u00adse dis\u00adclo\u00adsure to third par\u00adties is neces\u00adsa\u00adry for the per\u00adfor\u00admance of the con\u00adtract by us and to employees working for us.&nbsp;It also does not app\u00adly inso\u00adfar as it is dis\u00adc\u00adlo\u00adsed in the con\u00adtext of legal pro\u00adcee\u00addings or for the enforce\u00adment or defen\u00adse of claims ari\u00adsing from the con\u00adtrac\u00adtu\u00adal rela\u00adti\u00adonship.&nbsp;The pro\u00advi\u00adsi\u00adons of the Trade Secrets Pro\u00adtec\u00adtion Act (GeschGehG) shall remain unaf\u00adfec\u00adted.&nbsp;We are aut\u00adho\u00adri\u00adzed to pro\u00adcess the per\u00adso\u00adnal data ent\u00adrus\u00adted to us for the pur\u00adpo\u00adse of the order in com\u00adpli\u00adance with the rele\u00advant data pro\u00adtec\u00adtion pro\u00advi\u00adsi\u00adons.2. The cus\u00adto\u00admer may only trans\u00admit to us tho\u00adse infor\u00adma\u00adti\u00adon, docu\u00adments and data which he and who\u00adse dis\u00adclo\u00adsure to us does not vio\u00adla\u00adte the rele\u00advant data pro\u00adtec\u00adtion pro\u00advi\u00adsi\u00adons. The cli\u00adent shall indem\u00adni\u00adfy us against all claims of third par\u00adties based on a cul\u00adpa\u00adble cul\u00adpa\u00adble vio\u00adla\u00adti\u00adon of the obli\u00adga\u00adti\u00adons men\u00adtio\u00adned in point&nbsp;3. \u00a7 5 Client\u2019s\u2026<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"wp_typography_post_enhancements_disabled":false,"_kad_post_transparent":"","_kad_post_title":"hide","_kad_post_layout":"fullwidth","_kad_post_sidebar_id":"","_kad_post_content_style":"unboxed","_kad_post_vertical_padding":"hide","_kad_post_feature":"hide","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-3428","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/return-management.com\/wps\/wp-json\/wp\/v2\/pages\/3428","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/return-management.com\/wps\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/return-management.com\/wps\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/return-management.com\/wps\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/return-management.com\/wps\/wp-json\/wp\/v2\/comments?post=3428"}],"version-history":[{"count":17,"href":"https:\/\/return-management.com\/wps\/wp-json\/wp\/v2\/pages\/3428\/revisions"}],"predecessor-version":[{"id":4013,"href":"https:\/\/return-management.com\/wps\/wp-json\/wp\/v2\/pages\/3428\/revisions\/4013"}],"wp:attachment":[{"href":"https:\/\/return-management.com\/wps\/wp-json\/wp\/v2\/media?parent=3428"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}